What We Collect and Why We Use It
When you create an account, we collect the details you submit during registration — name, email address, date of birth, and the wallet identifier linked to your chosen payment method, whether that is DANA, OVO or GoPay. We use this to verify your identity, process deposits
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and withdrawals, and keep your account secure. Transaction records tied to your wallet activity are retained for the period required by applicable financial regulations in eligible regions. We also collect device and session data — IP address, browser type, operating system — to detect unusual login
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patterns and protect your account from unauthorised access. Players in Bandung and across Indonesia who use the mobile lobby generate the same session logs as desktop users; these are used for security and service quality only, never sold to third-party advertisers. If you contact support, the
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content of that conversation is stored to help us resolve follow-up issues. All data processing is subject to the laws of the jurisdiction in which access is permitted, and availability of our services depends on local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.